Bummer you are having problems. So the weapon worked fine until you cleaned and messed with it. That's what I gathered from your post. And now you blame the weapon and want Ruger to tell you what you may have done wrong. This is from your words not mine.
maybe next time spend the less than 5 min. it takes and flush out all the extra lube and function test the weapon again. Then you could maybe post a positive post instead of a woe is me post. Just think what the guy or gal at ruger will think when they ask you what you tried and you say nothing. Denny